FreeScout 1.8.95 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.95 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.95 Changelog

Bug fixes

• Replace non-replaced vars in mailbox custom from name with empty string (#1031)
• Fixed migration creating customer_channel table (#3309)
• Improved mail subject decoding (#3312)
• Fixed “Invalid text representation” error on PostgreSQL when saving mailbox permissions (#3315)
• Show correct 12 or 24 hour time format in calendars (#3322)

Added

• Fixed an issue with the editor adding new lines when pasting HTML (#3264)
• Added “Mail Date and Time” option allowing to use date from mail headers when fetching emails (#3297)
• Added page parameter to URL when navigating over conversations (#3323)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

SuiteCRM 8.4.0​ is now available. This release includes minor changes and bug fixes.

SuiteCRM 8.4.0 is a fork of SugarCRM. SuiteCRM is designed to be a free and open source alternative to SugarCRM Professional Edition. Because it is based on SugarCRM, all the community provided extensions that work with Community Edition will also work with SuiteCRM.
SuiteCRM is also an excellent alternative to SalesForce Professional and Microsoft Dynamics

SuiteCRM 8.4.0 Changelog

Bug fixes

• PR: 299 – Fix #215 – Cant Create records from custom modules
• PR: 286 – Fix #286 – Field Layout
• PR: 285 – Fix #285 – Readonly Field on Field Logic
• PR: 269 – Fix #296 – Fix case update notes
• PR: 10116 – Fix #10053 – Issue when creating new tabs on Dashlets
• PR: 10106 – Fix #10105 – Fix 500 error when saving audited numeric field
• PR: 10108 – Fix #10107 – Function getRelatedId is unable to return NULL values

Developer Enhancements

• Add support for more operators in field logic. See Logic Operators guide
• New field display logic configuration. See Field Display Logic guide
• New record view panel display logic configuration. See Panel Display Logic guide
• New field logic for updating field with pre-defined value. See Update Field Value guide
• New field logic for calculating value in the backend. See Update Field Value Based on a backend calculation guide

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See SuiteCRM in action (Softaculous site (External link))
• Official Website:
  Learn more about SuiteCRM software (External link)
• Run SuiteCRM in your website:
  Please Contact us for more information or start any Hosting Plan and install SuiteCRM from Softaculous software library
• SuiteCRM Changelog:
  To read changelog source Click Here (SuiteCRM External link)

phpMyFAQ 3.1.17 is now available. This release includes improvements and bug and security fixes.

phpMyFAQ 3.1.17 is a multilingual, completely database-driven FAQ-system. It supports various databases to store all data, PHP 5.3.3 (or higher) is needed in order to access this data.
phpMyFAQ also offers a multi-language Content Management-System with a WYSIWYG editor and an Image Manager, flexible multi-user support with user and group based permissions on categories and records, a wiki-like revision feature, a news system, user-tracking, language modules, enhanced automatic content negotiation, templates, extensive XML-support, PDF-support, a backup-system, a dynamic site map, related articles, tagging, RSS feeds, built-in spam protection systems, LDAP support, Twitter and Facebook support and an easy to use installation script.

phpMyFAQ 3.1.17 Changelog

Bug fixes

• fixed multiple vulnerabilities
• fixed minor bugs

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Support, Softaculous

Related Links

• Live Demo:
  See phpMyFAQ in action (Softaculous site (External link))
• Official Website:
  Learn more about phpMyFAQ software (External link)
• Run phpMyFAQ in your website:
  Please Contact us for more information or start any Hosting Plan and install phpMyFAQ from Softaculous software library
• phpMyFAQ Changelog:
  To read changelog source Click Here (phpMyFAQ External link)

FreeScout 1.8.94 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.94 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.94 Changelog

Bug fixes

• Fixed an issue with importing modules translations occurring in some cases (#3289)

Added

• Remove automatically old records from notifications table (#3294)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

FreeScout 1.8.93 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.93 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.93 Changelog

Bug fixes

• Fixed an issue with Unassigned and Assigned folders introduced in the previous release (#3287)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

FreeScout 1.8.92 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.92 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.92 Changelog

Added

• Added Chinese Simplified language.
• Added a .env file parameter allowing to restrict users to see only tickets assigned to themselves (#701)
• Updated Danish translation.
• Added findCustomersBySocialProfile() function.
• Added customer_channel table.

Changed

• Show an error message to support agent if an emial has not been sent after 1 hour – while FreeScout continues to try to send it (#3268)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

FreeScout 1.8.91 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.91 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.91 Changelog

Added

• Optimized Eventy hooks code – in some cases pages now load 30% faster (#3263)
• Updated Polish and Czech translations.

Bug fixes

• Fixed “Passing null to parameter” in HTMLPurifier/Lexer.php (#3277)
• Allow to send by email to the customer threads in a phone conversation (#3270)

Changed

• Condensed a bit reply toolbar buttons.

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

FreeScout 1.8.90 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.90 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.90 Changelog

Added

• Allow to use user variables in mailbox Custom From Name (#1031)

Bug fixes

• Improved subject and attachment names decoding (#3248)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

FreeScout 1.8.89 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.89 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.89 Changelog

Bug fixes

• Fixed “preg_match() Passing null to parameter” error in Helper.php introduced in the previous release (#3239)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)

FreeScout 1.8.88 is now available. This release includes minor changes and bug fixes.

FreeScout 1.8.88 is the super lightweight free open source help desk and shared inbox written in PHP7 (Laravel 5.5 framework).

FreeScout 1.8.88 Changelog

 Changed

• Take into account not only created_at but also thread ID when sorting threads (#3240)

Bug fixes

• Fixed shell_exec() error on Status page introduced in the previous release (#3239)
• Fixed an issue with the customer reply being connected to the wrong conversation in some cases (#3231)

Although updates are tested, you’re always encouraged to backup your files before patching.

Tags: Customer Relationship Management, Customer Support, Softaculous

Related Links

• Live Demo:
  See FreeScout in action (Softaculous site (External link))
• Official Website:
  Learn more about FreeScout software (External link)
• Run FreeScout in your website:
  Please Contact us for more information or start any Hosting Plan and install FreeScout from Softaculous software library
• FreeScout Changelog:
  To read changelog source Click Here (GitHub External link)